Until March 19th we will be accepting drop off returns, but note that we will prioritize walk-in returns. Please see receptionist to drop off your information and avoid the wait. The normal turnaround time is a week; however, during most of February that can temporarily increase several weeks due to the volume of traffic at that time.
To expedite your time at our office here's some information to know.
1) We will need a copy of your ID so please be sure to bring that when you come.
2) You can print and fill out the below page before coming to the office. If you don't have a printer, you can request it at the office as it will be required to process your drop off.
To expedite your time at our office here's some information to know.
1) We will need a copy of your ID so please be sure to bring that when you come.
2) You can print and fill out the below page before coming to the office. If you don't have a printer, you can request it at the office as it will be required to process your drop off.
drop_off_form.pdf |
3) Your return will be processed during off-peak hours or after hours. Thus, it will take longer until your return is processed vs waiting in the line. You can at any time choose come back in to wait to have your return processed if you choose. The time of processing will vary depending on the time of year. As mentioned in our FAQ page, "...the last week in January through most of February have increased wait times." These times could mean 3 weeks+ until your return is processed. However, that processing time should go down to within a week once into March.
4) You'll receive a call from us to answer any questions and finish processing your return.
5) Once complete, you can pickup your return at anytime with the receptionist. Alternatively ask the receptionist about our option where you can sign, pay and have it delivered without you having to return (note there is an additional $5 fee due to the IRS's requirements on electronic signatures).
4) You'll receive a call from us to answer any questions and finish processing your return.
5) Once complete, you can pickup your return at anytime with the receptionist. Alternatively ask the receptionist about our option where you can sign, pay and have it delivered without you having to return (note there is an additional $5 fee due to the IRS's requirements on electronic signatures).